02-05-2021 09:22 PM in
I got a new phone and new number and can not login to my samsung account because the 2 step verification code goes to old phone number. And I don't have the back up codes.
03-05-2021 09:41 AM in
Hey @Keith9092 ,
not to worry, you can get this sorted by reaching our Samsung Accounts Team on:
0800 995 1079 or by filling the form that you will find here: https://help.content.samsung.com/csweb/ticket/createQuestionTicket.do