Trying to register fridge freezer to get extended warranty but does not except serial number

[Derbycounty11]

Trying to register rb31 fridge to get extended warranty but does not except serial number 

?

[ChrisP88]

@Derbycounty11 we have a few things we would like to check the get this working.

•  Are you trying to register for an Extended Warranty?
• Are you logged into your Samsung account?
• If possible, have you tried this on a different browser or device?
• Finally, you may wish to check on the small details in the serial number, such as spaces, capitalizations, any misread numbers, and letters.