Does anyone know what might be going on here with the "extra segments" on display?
When the door is open:
A few seconds after the door is closed:
It doesn't look like one of the usual segment-based error codes.
@benobeno: I can see what you mean. Do the lines/extra segments remain visible if you adjust the Fridge and Freezer temperature? If you unplug the appliance at the wall, then plug it back in, does the problem persist?
Hi @AndrewL - thanks for the speedy reply.
Yes, the segments remain visible, in fact there's another segment which is half-lit up when I cycle through the temperatures:
I turned it off at the wall, waiting 10 seconds and then turned it back on and the lines are still there.
@benobeno: Thank you for clarifying that for me. This is certainly unexpected, and is quite difficult to troubleshoot from this position. I noticed that the 'Filter' icon is showing in red on the display, which means its time to change your filter. To eliminate this as a possible cause of your display issues, please replace your water filter, then press and hold the Filter Reset (Ice Type) button for 3 seconds to reset the schedule. Similarly, try changing the Ice Type to see if the problem persists.
For further support I recommend arranging for an authorised engineer to inspect the fridge for you. If you head to samsung.com > Scroll to the bottom of the page > Contact us, and get in touch via your preferred channel, then an advisor will be able to make the necessary arrangements for you.