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Samsung ww80k5410uw digital inverter washing machine

(Topic created on: 10-01-2023 11:02 AM)
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robster69
First Poster
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Hi there 
Just looking for some advice the screen is blank and showing no information 



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6 REPLIES 6
ChrisM
SuperStar
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Hi @robster69 

Were you able to get this sorted out?

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robster69
First Poster
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No afraid not
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PaulM1
Moderator
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Ah, I see, @robster69. Would it be possible to enclose a short video clip or photo showing the display on your digital inverter?

Additionally, please can you let us know how long have you been experiencing this issue and which steps have you tried so far?

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robster69
First Poster
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Tried to reset it & as uou can see the display panel isn't powering up but the on / off alert noise is working as you can hear

Regards Robert
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robster69
First Poster
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Hi Paul.

Let me know if this clip works. Here's the link: https://linksharing.samsungcloud.com/8dmaVeKw1RA9

Thanks.
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PaulM1
Moderator
Moderator
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Thanks, @robster69. I saw the video clip, so I have an even clearer idea of how this issue is presenting for you.

I highly recommend reaching out to our Support Teams via the link below:

https://www.samsung.com/uk/support/contact/

Alternatively, as your washing machine may need to be inspected by an engineer, you may wish to arrange this by following the steps provided here:

https://www.samsung.com/uk/support/repair2/

Just choose the product category and the issue you are experiencing, and the portal will guide you accordingly. 

Please let me know how you get on with this.

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