DV90T6240LH Tumble Dryer only reverses at start of cycle

[Scg]

When purchased we specifically chose this dryer as it had reverse action as a feature, however this only appears to work for a few minutes at the start of the drying cycle. When drying bed sheets this is wholly ineffective and sheets, duvet covers etc just wrap up. Have used dryer balls and varied loads with little effect. 
Is the dryer faulty or is this a feature with this design?

[andy_in_ireland]

Its a Heat Pump dryer yes? - by default / technology of heat pump dryers I thought they did not reverse tumble by design.. this has always put me off (even if I could afford one) the fact that heat pump dryers do not have auto reverse feature. 

Previous technology of Vented tumble dryers and Condenser tumble driers nearly always had auto reverse tumbling to minimise creasing , and with sheets , although sometimes then still used to roll up into a ball sometimes it still helps if the tumble drier has auto reverse/anti crease to help that not happening . 

I always say now with sheets and duvet covers if you have a design of a house with stairs and a bannister at the top then drape sheets and the like over that or over a clothes horse or out on the washing line if you can or indoor washing line that pulls out from the wall rather than putting them into the tumble drier

[Moldy1]

I agree! This is absolutely ridiculous! It's now winter, and I now have a tumble dryer that will not dry bedding. Why does it auto reverse on start up, and not thought the whole cycle?

[Twinster]

I have experienced the same thing.  Bought the Samsung Series 5 DV80TA020AE Freestanding Heat Pump Tumble Dryer from John Lewis online

Their  description states “reverse action”.  After a nightmare 2 days of contacting Samsung so-called support via many emails, texts, phone and twitter they have finally confirmed it DOES NOT have a reverse function.

i am currently talking to John Lewis as to what they can do as they have accepted it was a “misprint “ on their website.

i found that when trying to dry a duvet cover, it just rolls into a ball. I have to periodically take it out, shake it and put it back in. Samsung customer “support” suggested I put a tennis ball in with it and not to put in anything over 2kg. I told them it is an 8kg drum

samsung has been the worst customer service I have ever encountered

[CrazyBunnyGuy]

Hi, I know that this topic is as old as they come but I just witnessed my Samsung Bespoke Dryer (DV90BB9445GHS7) do a reverse spin! 

Normally and out of the box the programs on it never did any reverse spin, but I was playing with some additional cycles found in the Smartthings app. Anyway, I downloaded one for bed linen (or something like that, I don't know exactly because my app is in Croatian), I gave it a weird name just to make sure I start the correct one and presto! Every now and then it stops and reverse spins for a while. I don't know if the "AI" does anything, perhaps it senses that there's a tangle of bed linen in there tumbling hard and hitting the drum or maybe it doesn't, honestly I have neither the time nor the inclination to sit in front of it and study its cycles but one hundred percent it did a reverse spin and I nearly missed it, I was going into the kitchen to grab some coffee. 

If you dryer supports Smartthings and can download new cycles do check it out, perhaps it will help you, providing you still have the same machine after all this time, seeing this topic is old  

P.S. not talking about the start of the cycle reverse spin but in the middle of it, regularly; it stops and spins for a short while in opposite direction