Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Samsung ecobubble™ WW90J5456MW UC Error code, now won't turn on.

(Topic created on: 06-10-2020 07:40 PM)
3610 Views
AdamPD
Journeyman
Options

Hi all,

 

I have the Samsung ecobubble™ WW90J5456MW, earlier tonight I heard it making a strange two tone sound, so went out to the kitchen to check on it.

The display had a flashing UC error code on it, implying there was something wrong with a fluctuating voltage/electrical

So I followed the instructions by turning the appliance off at the wall, waited 20 minutes, then turned it back on, nothing

After about 10 seconds, it plays the shutting down music and it does this everytime you press the on button.

I tried turning it off again, same problem.

Do you think it's the PCB? 😞

6 REPLIES 6
CarloL
Hotshot
Options

It would be best to get in touch with the Home Appliance team about this error code, @AdamPD. You can contact them on Live Chat or by calling the number 0333 000 0333. The team will be happy to assist you with this. 

0 Likes
VictoriaHean
Explorer
Options

Hi Adam,

I just wondered if you ever found out what caused this because exactly the same thing has happened to me today and Im not sure what to do. The instructions they suggest don’t work and now it won’t turn on at all, but plays the shut down music.

 

thanks 

victoria 

0 Likes
AdamPD
Journeyman
Options

Hi Victoria, 

The washing machine was, thankfully under warranty and the engineer knew exactly what the issue was, it needed an entire PCB replacement.

It was booked in on the 6th and replaced/repaired on the 7th.

He said it was a common fault where something on the PCB shorts out.

VictoriaHean
Explorer
Options

Hi Adam,

thanks for your quick response and the information, that’s really helpful. I’m glad it got fixed quickly. I’m not sure if ours is still within warranty, we got it towards the end of 2018 but I will give them a call and see what they say. 

Thanks :smiling-face:

Victoria 

0 Likes
AdamPD
Journeyman
Options

Might be worth checking your emails to see if you signed up for the free warranty extension.

Mine came with the default 1 year, but could be upgraded to 5 years for free, so worth checking!

0 Likes
yuckfoo
First Poster
Options

Rather brilliantly, our washing machine did exactly the same thing, precisely 19 days (yes, 19 days) after the 5 year warranty period expired.  Samsung not interested ("tough luck" is what I was told).  Cost of PCB appears to be anything up to £200, ie totally uneconomic to repair when we can get a new machine that will probably last longer, for about £300.  

I'll never touch Samsung again.

0 Likes