16-12-2020 11:54 AM
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I have had the dryer for 18mths with no problem. A week ago I turned it on and started it, there was a humming sound but no rotation of the drum. No warning signs on display and no child lock on. any ideas?
19-12-2020 02:40 PM
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19-12-2020 03:13 PM
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Do help from Samsung ref the problem they did however book an Engineer to visit in the new year. The lady arranging the appointment from the 3rd party repair people said that it was the motor had burnt out. Funny there was no burning smell or warning lights.
So to answer your question, No answer, not sorted.
19-12-2020 03:21 PM
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Were you given a specific date for the engineer's visit?
19-12-2020 03:27 PM
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No parts in stock so 5 Jan. Of course there are no parts in stock, no body holds them these days and they have to order for every job unless they have one from a previous job. The house is like a Chinese laundry at the moment.
21-12-2020 01:33 AM
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18-01-2021 12:52 PM
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Same thing happened to our dryer. The engineer came out and said it is a "common problem".
Seems to be a design fault they are not letting us know.
