14-04-2020 09:57 PM
I have had the eco washer 9.0kg add wash for about a year.
It has always been making a whining / high pitched squeaking noise (mostly in cotton wash) whether empty or loaded.
This noise can be heard when on a normal cycle.; not so much on spin mode
(Worse on the eco drum clean mode)
Is this something that occurs with anyone else?
Any suggestions as it is getting worse now?
15-04-2020 10:08 AM
Hey @NailahJ
Let's have a look into this together. Which washing machine model do you have (this can be found inside the door on a white sticker)?
Would you be able to take a look at the steps listed here and give them a try?
15-04-2020 09:21 PM
16-04-2020 12:19 PM
Are there any error codes being displayed? Is the machine touching against anything and is it ground level flat?
16-04-2020 01:47 PM