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Samsung 9kg eco bubble whining noise

(Topic created on: 14-04-2020 09:57 PM)
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NailahJ
Journeyman
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I have had the eco washer 9.0kg add wash for about a year.

It has always been making a whining / high pitched squeaking noise (mostly in cotton wash) whether empty or loaded.

This noise can be heard when on a normal cycle.; not so much on spin mode

(Worse on the eco drum clean mode)

Is this something that occurs with anyone else?

Any suggestions as it is getting worse now?

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4 REPLIES 4
TessM
Mastermind
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Hey @NailahJ 

 

Let's have a look into this together. Which washing machine model do you have (this can be found inside the door on a white sticker)?

 

Would you be able to take a look at the steps listed here and give them a try?

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NailahJ
Journeyman
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WW90k5413ux/eu
04y65esj900116p

Is the model number
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CarlH
Moderator
Moderator
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Are there any error codes being displayed? Is the machine touching against anything and is it ground level flat? 

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NailahJ
Journeyman
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Hi Carl, theres no error codes. It washes the clothes perfect aswel. Just in the slow spin stage (im assuming this is where it is using attempting to find a suitable wash time according to the load size). Not the full on spin and drain cycle.
The machine has a decent amount of space all around it and has been leveled out
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