My Eco bubble 9kg model WF90F5E3U4W/EU stopped mid cycle yesterday, rather stupidly I left it on whilst I went out for an hour. The machine was dead nothing lighting up and still full of water, the fuse was intact but I could smell that acrid electric fire smell so unplugged and removed the lid. The wiring above and at the back of the control panel has shorted out and damaged the wiring and melted some of the plastics. very lucky as this could have been much worse. Can't see anything about this model having similar incidents. It's logged with Samsung but I think I will end up scrapping it because their time scales for inspection are not good for me.
No more leaving washing machines on whilst out after this.
@Members_2vgW3kD: I'm very sorry to hear that you have encountered this issue with your washing machine. For clarity, have you spoken with our Support Team directly, and an engineer's inspection has been raised? If not, and if you are based in the UK or Ireland, please send a private message to Sam_UK by following the steps in the link below, and myself or one of the other mods will be able to get this escalated for you.
@Members_2vgW3kD: I'm sorry to hear of your disappointment. We take matters of customer safety very seriously, however the delay with the inspection may be the result of a lack of engineer availability in your area. Have you spoken with our Product Liaison Team regarding this matter?
