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Original topic:

Product registration

(Topic created on: 20-11-2022 10:35 AM)
Rene_2018
First Poster
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Home Appliances

Hi, I've scanned the qr code to register the warranty on my new washing machine but it just appears to go to the home page of my Samsung account once I'm signed in. It popped up with the serial number etc automatically when I scanned the qr, but it never asked for any more details.

The machine appears as a product on my account page, but I can't see if I've successfully registered it and I don't want to run the risk that I haven't... Is there any way to check please?? 

2 REPLIES 2
Robot-
Samsung Maker ★
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Home Appliances
It showing up means it's registered but keep receipts and invoice if you're worried

I take picture of allmy appliance reciepts regardless if registered or not and make sure they backed up
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AndrewL
Moderator
Moderator
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Home Appliances

@Rene_2018: For your peace of mind, our standard 24 month warranty for washing machines automatically activates on the date of purchase, so registration is not mandatory. If your model is eligible for the extended 5 year warranty, then you will need to register for it within 90 days of the purchase date by following the link below.

https://www.samsung.com/uk/fiveyearwarranty/

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