20-11-2022 10:35 AM
Hi, I've scanned the qr code to register the warranty on my new washing machine but it just appears to go to the home page of my Samsung account once I'm signed in. It popped up with the serial number etc automatically when I scanned the qr, but it never asked for any more details.
The machine appears as a product on my account page, but I can't see if I've successfully registered it and I don't want to run the risk that I haven't... Is there any way to check please??
20-11-2022 11:10 AM
20-11-2022 01:01 PM
@Rene_2018: For your peace of mind, our standard 24 month warranty for washing machines automatically activates on the date of purchase, so registration is not mandatory. If your model is eligible for the extended 5 year warranty, then you will need to register for it within 90 days of the purchase date by following the link below.
https://www.samsung.com/uk/fiveyearwarranty/