Problems with registering a fridge freezer

[Alid1]

I recently bought a samsung fridge freezer which was damaged on arrival and after much effort got it replaced.  I tried to register it this morning and the site keeps telling me that I have the wrong product number and serial number.  I have successfully registered 2 other samsung products this way in the last week.  I am at a loss to know how to register this product.  

Any good ideas?

[AndrewL]

@Alid1: Are you registering the fridge freezer on our website via the link below?

Samsung Members | My Products | Samsung UK

If so, and if you have access to a Samsung mobile phone, try registering the device on the Samsung Members app > Get Help > Register to see if you have better luck via this channel. For your peace of mind, registration doesn't affect the warranty, as this automatically activates on the date of purchase.