@drshyam: I'm sorry to hear that you are having some trouble arranging a warranty repair for your vacuum cleaner. If you have been in contact with the Customer Solutions Team regarding this matter, then please be assured that they are the highest point of contact for issues such as this. While I appreciate that you have been in touch previously, I strongly recommend that you continue to liaise with the team, as they are in the best position to keep you updated on the progress of your repair order. If you reach out at your earliest convenience via the link below, then an advisor will be able to look into this for you.
@drshyam: Did the Customer Solutions Team provide any feedback about what might be causing the delay e.g. Allocating a Service Centre, appointment availability etc? Naturally this is not the experience we want our customers to have with our warranty service, however I am sadly unable to progress your query from this position. All I can suggest is waiting for the Customer Solutions Team to chase this up for you, and I'm confident that they will be able to get this resolved as soon as they have some information to share. Please accept my apologies for any inconvenience this may have caused you.
