18-03-2020 01:21 AM
Hello,
I just got my new fridge today. I plugged it in and it immideately started beeping. I figured that was because the tempature wasn't where it was supposed to be. After about an hour or so, it still continued to beep every 20-30 seconds. I tried looking for any obstruction just in case it wasn't reading the door was not properly closed. I found no issue with that. I also noticed that the light wouldn't turn on sometimes when I opened the door. I am thinking that there may be some sort of connection issue with the door.
I would like to know if anyone else has had this issue in the past, and how to fix it.
Model #RB37J501MB1
20-03-2020 07:06 PM
20-03-2020 07:19 PM
20-03-2020 10:53 PM
The doors were not taken off. I delivered the fridge to my house myself with a friend. It's been 2 days and I still get beeping every now and then. This particular fridge was the display one since it was the last one they had in stock. So, what I'm thinking is that due to constant opening and closing at the store, it somehow wore out the door sensor.
The fridge itself works perfectly fine. The beeping doesn't go off non-stop now. But, when I open the door and close it right after, it starts to go off. If I grab the back of the fridge and push fairly hard on the front door, it stops.
My question is, should I go through the store or samsung for this issue? It's obviously an issue with the fridge thinking the door isn't shut properly.
Thank You
21-03-2020 09:29 AM
30-09-2020 03:49 PM
This is obviously a design failure with so many people having a problem.