Ice dispenser Fridge noise RS67A8810S9

[JamesK19]

We went to use the ice dispenser today and the dispenser doesn't stop making this noise. 

It sounds like the motor that moves the ice, which usually comes on for a second, now it's not turning off unless the fridge is off. 

We can't keep the fridge on as its so loud. 

https://photos.app.goo.gl/4AhZ17GC57fXtq7P7

Any ideas? 

[Threespire]

Did you get any response to your question? I have the same problem

[Annelidd]

Did you get this sorted?  We have the same problem 

Thanks

[Annelidd]

Did you get the noise sorted?

[Doyler99]

Mine did exactly the same wasn't making ice the ice making unitxwas replaced stopped banging but still no ice and now after 2 months has started again does it every 10 mins for 50 seconds even when the ice maker is turned off.

[Annelidd]

We did fix our problem.

We found that it was not the ice making unit at all.  It was the flap where the ice comes out.

The flap was somehow not working properly.  We took the whole unit out (the front bit where you   press the button to choose water & ice) , and put it back together and it has been fine since.

We took a few photos to remind us of how to put it back together as it was a little bit tricky!  But no problems since

[Tracie Hill]

Can u help me get this take. Apart I can’t stand the noise it’s setting me nuts 

[Doyler99]

Hi James , same thing happened to me had to take the ice maker apart wont turn off even if you turn off the ice maker . Got a new one fitted lasted 2 weeks and same thing just took it out and now put a bag of ice in the ice maker. 

[Annelidd]

We literally took the whole bit out, and then put it back in

 

 

Make sure the appliance is not plugged in

You have to start by taking out 2 screws on the upper side of the water dispenser area.

All the parts can be gently eased out of place til the whole bit is removed.

I would strongly recommend taking lots of pictures as you go, and only try this if you have some technical ability.  It was tricky and required some time and patience!