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Front loading washer pauses mid-cycle

(Topic created on: 29-01-2021 10:17 PM)
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John W
Student
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I have a WF45K6200AW/A2 that has recently started pausing itself repeatedly mid-cycle.  Occasionally it reports error code 3C.

I have tried unplugging it for 30 minutes then restarting.  No improvement.

I can hear water coming in when the fill valves open.  I can hear water going out to the drain.

The door switch seems to work properly (the machine dings when I push it with a finger, and it dings when I close the machine door)

I know the drum *can* turn.  And I can hear/see it tumbling laundry sometimes.

I have verified that it will go through a Quick Wash cycle when empty.

BUT when I throw a few things in the drum and try to wash them on a Normal cycle, it'll fill with water and then hang up at something like 52 or 54 minutes.  

I have resorted to pulling laundry out and finishing wet loads on Rinse & Spin, and even that takes longer than it should.

Is it just time to find a service technician?

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7 REPLIES 7
IamJai
Helping Hand
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Maybe it's time for a drum clean this happens with mold or an unclean drum whatever Country you're in get washing machine cleaner Tide,Affresh or Dr Beckmann if your washer has a drum clean cycle use that if not put it on Cottons hottest wash longest wash and clean it clean gasket and still happens call a technician
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John W
Student
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A happy thought.  I tried running the machine empty with Affresh on a Normal/hot/no-spin cycle - went off to run errands.  When I got home, it had shut itself off with a tub full of water.
I drained it and tried a Self Clean.  After pausing at 3:35, 3:33, and 3:30 it gave up and that's when I thought to check the Smart Care error code!  I had not downloaded the app onto my phone until then.  The app said "Check Motor" and suggested powering down for 2-3 minutes then try again, or if that didn't work to call Service.  Since I have powered the machine down numerous time, I will be calling the Service Center on Monday morning.

IamJai
Helping Hand
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At the bottom there is. drwin filter and hose use the use and empty it
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Scottlinks
Student
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What ever happen with this? Mine starting to do same thing. 

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howdoesit
First Poster
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Did you find the fault?

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Lily112
First Poster
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Hi. I have the EXACT same problem with mine front loading Samsung Washer Model WF42H5600AP/A2. Does anyone know what the issue is? I’ve replaced the pressure sensor and the drain pump motor. Worked great for 3 days then started acting up again

 

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andy_in_ireland
Troubleshooter
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@Lily112 wrote:

Hi. I have the EXACT same problem with mine front loading Samsung Washer Model WF42H5600AP/A2. Does anyone know what the issue is? I’ve replaced the pressure sensor and the drain pump motor. Worked great for 3 days then started acting up again

 


Have you tried testing the eco-bubble recirculating pump? - its a different pump from the drain pump. 

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