Fridge noise RS67A8810S9

[Mlnvkj]

Hi, i have new Samsung RS67A8810S9 and about half of the time it produces the noise I've recorded below. Is this noise normal, and if not if you can pls let me know what is the fix?

Many thanks!

https://drive.google.com/file/d/1mdTesTrpSzB0unX-DRZitG7jGWZvSoEy 

[ChrisM]

Hi @Mlnvkj 

We don't appear to be able to access the file from the link provided. Are you able to send this in a different format please?

[Mlnvkj]

Hi @CHR 

Thanks - I hope it works now? I've converted it to mp3.

https://drive.google.com/file/d/1jJxCpSkH447m9EdE-IjZ_cVcXe13ERSj/view?usp=sharing

[ChrisM]

That's fine, @Mlnvkj. We can certainly see what you mean! Have you tried unplugging the Fridge Freezer from the mains supply for a short while, before plugging back in, to see if that helps?

[Mlnvkj]

Hi @ChrisM 

I've tried it a couple of times now, and unfortunately it didn't make it go away.

It's on about 50% of the time, otherwise it's quiet.

[Mlnvkj]

Hi @ChrisM , is there something else you suggest trying? Or if you know what is causing the sound?

Thanks

[tonx90]

I've got the same issue. Did you find a solution?

[Tezza9]

Hi all,

bumping an old thread to see if anyone found if this is normal or sign of a fault. My new fridge of the same model makes exactly the same noise. It  is very loud  and distracting, ruins what is an otherwise excellent fridge.

Thanks