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Original topic:

Eco Bubble washing machine door stuck

(Topic created on: 05/12/20 20:04)
LisaWill
Apprentice
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Home Appliances

The machine door just wont open, Tried a few things, turning off and on etc, door feels a bit looser top and bottom but def locked.  Instead of the usual click with door locking/unlocking it's making a small sound, so currently cant get washing out, unsure if it completed cycle but we think there is no water in drum20201205_191306.jpg

5 REPLIES 5
IamJai
Smooth Operator
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Home Appliances
unplug machine for at least 15-30 mins then you will hear click noise
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aklima
Smooth Operator
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Hi,
Try wash the clothes again and see. sometimes the water don't drain out.
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LisaWill
Apprentice
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So u plugging didnt work, tried putting it on a speed cycle but it wont start and now throwing up DC code, we emptied those as much we can but will have another go and look at filter too although I did that recently

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LisaWill
Apprentice
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Ok so the little pipe and drain  are empty.  Machine will not run a cycle just get a low humming sound and then it stops, and still cant get door open, there is a little pinging sound where normally it makes the click sound for door to unlock

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IamJai
Smooth Operator
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Home Appliances
It might be a malfunction because my Q Drive wouldn't open,Samsung told me to unplug it for 30 minutes and it opened but call Samaung and they will troubleshoot it for you
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