22-06-2021 09:34 AM - last edited 22-06-2021 09:36 AM
My duel oven model NV75N5671BS keeps randomly turning itself on when the oven is off. Can you help with this?
I am worried about potential fire hazards which has resulted in me having to turn the oven off at the mains as this has already happened 5 times this morning! Thanks.
22-06-2021 09:48 AM
Sorry to hear about this issue with your oven, @Antonia . I'd recommend getting in touch with our Home Appliance Team on 0333 000 0333 to arrange an engineer's visit. They will be able to get this sorted for you. 🙂
22-06-2021 09:54 AM
20-10-2021 10:00 PM
Hi, this has started happening to my own Samsung Oven. What was the resolution?
21-10-2021 04:44 PM
@DinkyDavo78: I'm not sure why this issue is occurring, unfortunately. As per the post above by @StephK1 please reach out to our Help Desk on 0333 000 0333, or on Facebook or Twitter, and an advisor will be able to arrange for an engineer to inspect the device for you.
https://www.samsung.com/uk/support/contact/