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Dual oven

(Topic created on: 22-06-2021 09:34 AM)
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Antonia
First Poster
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My duel oven model NV75N5671BS keeps randomly turning itself on when the oven is off. Can you help with this? 
I am worried about potential fire hazards which has resulted in me having to turn the oven off at the mains as this has already happened 5 times this morning! Thanks. 

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4 REPLIES 4
StephK1
Troubleshooter
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Sorry to hear about this issue with your oven, @Antonia . I'd recommend getting in touch with our Home Appliance Team on 0333 000 0333 to arrange an engineer's visit. They will be able to get this sorted for you. 🙂

xSteveuk
Mastermind
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Hi,
Check plug
Or connections not loose
Make sure oven is set to off
Check timer is off

Solutions and tips

https://www.samsung.com/uk/support/model/NV75N5641RS/EU/
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DinkyDavo78
Apprentice
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Hi,  this has started happening to my own Samsung Oven.  What was the resolution?

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AndrewL
Moderator
Moderator
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@DinkyDavo78: I'm not sure why this issue is occurring, unfortunately. As per the post above by @StephK1 please reach out to our Help Desk on 0333 000 0333, or on Facebook or Twitter, and an advisor will be able to arrange for an engineer to inspect the device for you. 

https://www.samsung.com/uk/support/contact/

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