06-01-2021 04:53 PM
My bedding is getting twisted in the tumble dryer and it’s not drying. I’ve taken it out and started again but the same thing happens. What can I do to stop this happening?
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02-10-2024 08:38 AM
If just bought then raise with the retailer. Double check the description and if on the retailer website it says bi-directional spin - then that will be the cause, this model only spins in one direction. And of course, who in their right mind would buy a dryer which spins in one direction as that's the perfect design to bundle up laundry to ensure it doesn't dry.
02-10-2024 03:22 PM
I have never had a heat pump dryer before. I have had vented (where pipe goes out of wall) and I have had condenser tumble driers where you dont need pipe out of wall. Bot of them types reversed throughout the drying cycle.
i think we had one when we first got married years ago in the 19's and it only dried in one direction, but they had much more expensive dryers and their marketing line "it had auto reverse throughout the drying cycle to help dry clothes quicker and less tangling" - we couldnt afford that one so all cheaper basic tumble dryers went in only one direction.
Only thing i can think of is that Heat Pump dryers only go in one direction because its designed to - but then I did google once with 'Heat pump dryer with reverse tumble" and there was a few makes came up.
Here is a thing with Samsung Heat Pump dryers though - in real life dont they reverse tumble at the start of the drying process even if they dont throughout the rest of the cycle?- if they do, then really they are not breaking any consumer rules or misrepresenting because it actually does have reverse drying and it is in that case they could really get funny at refunding you.
02-10-2024 03:36 PM
Is it really nearly a grand for a Heat Pump Tumble Dryer these days - blimey , mad fierce price.
what are the energy savings compared to a Condenser dryer that has automatic sensors to shut off the dryer when the garments are dry - they are supposed to be economical too - possibly not as much saving as a heat pump dryer maybe - but still good I would say?
However the tumble dryers still being sold these days with no sensors in them where you have to manually select the drying time , fierce hungry on power them ones are.
02-10-2024 04:08 PM
No, 'in real life' it only spins in one direction, that's why the laundry gets tangled. I had Samsung engineers out to look at the dryer and they saw that it only spins in one direction. They confirmed with their central support centre that this wasn't an error with the control module, it's the way it's designed.
02-10-2024 04:10 PM
It's quite easy to compare the energy savings. Heat pump dryers are more efficient than condensing, condensing are more efficient than vented.
02-10-2024 04:23 PM
@James Flood wrote:No, 'in real life' it only spins in one direction, that's why the laundry gets tangled. I had Samsung engineers out to look at the dryer and they saw that it only spins in one direction. They confirmed with their central support centre that this wasn't an error with the control module, it's the way it's designed.
even very right at the beginning of the drying cycle? - i though i read others on this forum saying it done a few reverse tumbles at the start?
02-10-2024 04:31 PM
@James Flood wrote:It's quite easy to compare the energy savings. Heat pump dryers are more efficient than condensing, condensing are more efficient than vented.
are they much much more efficient than a condenser dryer with sensor?
I mean in the way that it warrants their very extortionate high purchase price to start off with , then couple up that they take absolutely ages to dry according to some people and some people say even after drying cycle has finished in their heat pump that the items are still coming out damp! and along with that items getting tangled up - i mean taking in all that headache with these new heat pump dryers isnt it better just to get a condenser dryer with sensor and have a better easier life and a tumble dryer that actually works as you want it to?
02-10-2024 04:57 PM - last edited 02-10-2024 04:58 PM
The short answer to all of that is no.
Some of them, like the Samsung in question with this post simply don't work down to bad design. I replaced our Samsung with an AEG, and no they aren't nearly £1,000 - it was £650.
It drys well, uses less power, AND the heat pump condensing dryers are far gentler on the laundry than standard condensing.
A simple comparison of the energy consumption shows that two 10kg dryers side by side, a condensing dryer users 5.7kWh on a full load, compared with a heat pump using 1.7kWh. The price for the two dryers is £400 and £600 respectively. If a household was only using the dryer for 100 cycles per year, the cost saving of heat pump over condensing is £96, so the difference is paid for in two years. Most families will be using the dryer at least 4 times a week - so the additional cost for heat pump is covered in one year and the dryer has paid for itself in 3 years of use.
02-10-2024 06:47 PM - last edited 02-10-2024 07:16 PM
hmm, a long time to pay back for itself - and these 2x 10kg side by side did they both finish at the same time as I hear that heat pump dryers take a lot longer to dry? and when finished were the items in both dryers properly dry?
Isnt it true as well that you have to watch where you install heat Pump dryers ... like you cannot put them outside in a garage or cold room because they wont work?
02-10-2024 07:48 PM
Andy you seem to be exceptionally negative about new technology.
No that payback period isn't long. I used conservative numbers regarding cycles.
You hear incorrectly, heat pump dryers are just as quick as other dryers. My AEG dries exceptionally well, with control to the level that you can decide just how dry you want the load to be (depending on whether you're just about to iron it or want to put straight into a cupboard).
The only correct statement you've made thus far is location of the dryer. Yes they are designed to be in a home rather than garage or outbuilding, however people using a dryer in their home will far outnumber those looking to use one in a cold location out of the house.
I'm sure you'll find more arguments for why heat pump dryers are flawed, probably themes from the same groups where you rile against EVs or the growth of the cashless economy. The discussion in this thread is concerning the particular model of Samsung dryer which sadly is critically flawed. Unless you have experience of this dryer, or other heat exchange condensing dryers, your views on the subject are totally redundant.