06-01-2021 11:08 PM in
I NEED HELP with SAMSUNG RS68N8330B1/EU American Style Fridge Freezer – Only 2.5 years old.
My Samsung RS8000 Series (RS68N8330B1/EU) American Style Fridge Freezer, started playing up a month ago. The Freezer first became frosty inside for a couple days which it is not suppose to do as its frost free. Then I got water on the floor under the freezer area and the ice in the icemaker melted at least one quarter, with frost/ice stuck all down the freezer door.
Now the ice maker does not make ice.
The Freezer temperature is supposed to be -19. But it is fluctuating on its own between 8c and 5c, even when set on -19. It starts freezing and working if power-freeze is activated. Once the power freeze automatically turns off after 48 hours then things start defrosting again.... If I repeat the power-freeze function same thing happens, freezer starts working for 48 hours but temperature still shows between 5 and 8c, no where near -19. A square pcb at the back around 13*13cm has been changed but still same problem continues.
The appliance is 2 and a half years old and was quite noisy since purchased from new. The fridge works fine and the temperature is accurate and sets on whatever you set it on. However the fridge does not seem as cold as it used to, maybe that’s just because its winter and I can’t tell as much??
I have left it turned off overnight to see if that fixes it as well as resetting it by holding in the two temp setting buttons, still no luck!
Has anyone has this problem? OR can advise of a fix?
Any help is much appreciated.
09-01-2021 03:23 PM in
It does sound as though your Fridge Freezer may need an engineer's inspection. Have you tried contacting one of our Home Appliance specialists for further advice on this? They can be contacted
24-03-2021 09:43 PM in
Our appliance started to make the same noise then it became continuous and so loud it would wake me up from sleep. The service engineer visited and said it was a design fault in the fan but said the new kit should work. After 8 months we have the same problem and service engineer has been booked yet again. Samsung needs to address this problem which others have experienced