Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

SAMSUNG RS68N8330B1/EU AMERICAN FRIDGE FREEZER – HELP DIAGNOSIS FIX PLEASEEEEE RS8000

(Topic created on: 06-01-2021 11:08 PM)
2186 Views
DELETE MY ACCOUNT
First Poster
Options

Hi guys,

 

I NEED HELP with SAMSUNG RS68N8330B1/EU American Style Fridge Freezer – Only 2.5 years old.

 

My Samsung RS8000 Series (RS68N8330B1/EU) American Style Fridge Freezer, started playing up a month ago. The Freezer first became frosty inside for a couple days which it is not suppose to do as its frost free. Then I got water on the floor under the freezer area and the ice in the icemaker melted at least one quarter, with frost/ice stuck all down the freezer door.

 

Now the ice maker does not make ice.

 

The Freezer temperature is supposed to be -19. But it is fluctuating on its own between 8c and 5c, even when set on -19. It starts freezing and working if power-freeze is activated. Once the power freeze automatically turns off after 48 hours then things start defrosting again.... If I repeat the power-freeze function same thing happens, freezer starts working for 48 hours but temperature still shows between 5 and 8c, no where near -19. A square pcb at the back around 13*13cm has been changed but still same problem continues.

 

The appliance is 2 and a half years old and was quite noisy since purchased from new. The fridge works fine and the temperature is accurate and sets on whatever you set it on. However the fridge does not seem as cold as it used to, maybe that’s just because its winter and I can’t tell as much??

 

I have left it turned off overnight to see if that fixes it as well as resetting it by holding in the two temp setting buttons, still no luck!

 

Has anyone has this problem? OR can advise of a fix? 

 

Any help is much appreciated.

0 Likes
4 REPLIES 4
ChrisM
SuperStar
Options

Hi @DELETE MY ACCOUNT 

 

It does sound as though your Fridge Freezer may need an engineer's inspection. Have you tried contacting one of our Home Appliance specialists for further advice on this? They can be contacted Mon-Sun between 8am to 10pm on 0333 000 0333.

 

Hope this helps!

0 Likes
Ray55
First Poster
Options

Our appliance started to make the same noise then it became continuous and so loud it would wake me up from sleep. The service engineer visited and said it was a design fault in the fan but said the new kit should work. After 8 months we have the same problem and service engineer has been booked yet again. Samsung needs to address this problem which others have experienced 

0 Likes
Ray55
First Poster
Options

Sorry mine was a RS8000 RS68N8330S9/EU American-Style Fridge Freezer

0 Likes
heyaj
First Poster
Options

We have the exact same issue, within a month of purchase !! RS68A8530S9. Will be calling Samsung now

0 Likes