04-04-2020 08:06 AM in
My Samsung fridge is only 2 months old, I'm very much a huge Samsung fan, I have a Samsung washer, and dryer also that's why I choose this fridge!
But the last few days every time I open my fridge or freezer doors it about knocks you out with a strong chemical odor! This whole coronavirus thing I really don't want a repair man in my home, however this smell is very concerning to me as (idk if this fridge even has freeon) but that's the scent I'm smelling! Please help me!
05-04-2020 10:51 PM in
06-04-2020 01:25 PM - last edited 06-04-2020 02:55 PM
Your model isn't a UK one, and we are a UK community. Where are you based? My recommendation would be to follow this link:
It should take you to your county's support page. Then speak to an advisor to understand your next steps.
CFCs have been banned in the UK in domestic refrigeration since the mid 90s so I don't think you have to worry about Freon.
Sorry I can't help much more
06-04-2020 07:15 PM in
Ya I tried them before I posted here, all I got was given the number to call this morning, and set up a appointment with a tech 🤦🤷 yes I understand that I may need someone to work on it for me, but I don't really want anyone in my house right now!
I'm in the USA, and I didn't mean my fridge had Freon in it, as I know that's been gone a while it's the only thing I could think of to describe the smell and taste.
Thank God I have an old beat up fridge in my garage and a small one down in my bar in my basement! Or we could have very well lost like 3 weeks of groceries, and given our current state of emergency, not cool!
I would have appreciated some troubleshooting from Samsung, but whoever I was chatting online with was the least bit helpful!
06-04-2020 07:51 PM in