Olá @Andrethomasm , sê bem-vindo à Comunidade Samsung 😉
Face ao que descreves, sugiro que entres em contacto com a Linha Azul da Samsung do país onde te encontras. Em alternativa e se tiveres essa possibilidade, leva o equipamento a um Centro Técnico Autorizado de forma a avaliarem a situação✌️ Poderá ser apenas um estalo normal do plástico/metal, ou ser alguma anomalia.
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