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Zfold 4 Wifi & Bluetooth not working

(Topic created on: 20-01-2024 11:40 AM)
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Bodie M
Student
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My Z Fold 4 which has worked flawlessly for the past 5 months has now hit a bit of a snag. I am unable to turn on bluetooth and when I use Wifi, It cannot discover networks. I have looked around and seen similar reports but I have no idea what's going on generally. 

Only bad thing that has recently happened to it was it running out of battery but surely that isn't that bad, Right? Because right after that it's been unable to connect to wifi, Yet bluetooth was usable. Now after numerous attempts to get it working on a clean slate after numerous restarts it just doesn't work like it should.

Before it couldn't even turn wifi on. I have used Samsung members to diagnose what's going on but it doesn't really provide many solutions outside of telling me to restart, and according to that everything is pretty much working as it should.

39 REPLIES 39
Ibizaboy
Student
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Yes class action if they will not fix the issue. Count me in.

Fredkeys2024
First Poster
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I just had the exact same issue tried all the same things. I found another thread about it being to do with the flex cable and some only working when open, rebooted the device with screen open instead of closed and everything worked again. Opened and closed a few times and it is all still working. Could still be a physical issue  but for now it is back to normal. 

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Chriss_79
First Poster
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Mine is doing exactly the same right after the last security update.

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simmo3112
First Poster
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Count me in cos im in the same boat. It literally started happening 3 updates ago
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Ninjaiow
Student
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I just wanted to let you all know that after updating my Fold 4 I had no wifi or bluetooth. I took the sim out and put it back in on sim 2 place so opposite side of sim holder. Hey presto... Phone is working as it should with WiFi and Bluetooth 🤟
ArrrImaPirate
First Poster
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I had the same issue I think as a product of the most recent update.  Took me a day to notice there was no WiFi, then when I couldn't get WiFi or bluetooth to turn on, I did a restart... and wound up in an endless boot loop.  

Took it to the cellular store, they had me take it Assurion, who were able to get the phone off the start page, but still no WiFi or Bluetooth.  

I will try swapping the SIM in the SIM swap, but am nervous about not being able to get my phone running again.  If anyone has luck with this please let us know!

 

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WMedina
Journeyman
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same here  since 6.01  nothing but trouble with this phone 😞 i have try factory reset , networks resets etc  , works ok on maintenance mode  

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Njcarol
Journeyman
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Me too

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Njcarol
Journeyman
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I am all for that..all i got was u can upgrade for 700

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K B
First Poster
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Did you ever get it working? Mine just all of a sudden stopped working this morning. Coincidentally, I canceled the insurance 31 days ago. I have never had an issue in the 2 years I've had the phone and was paying the insurance.

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