Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Zfold 4 Wifi & Bluetooth not working

(Topic created on: 20-01-2024 11:40 AM)
5983 Views
Bodie M
Student
Options

My Z Fold 4 which has worked flawlessly for the past 5 months has now hit a bit of a snag. I am unable to turn on bluetooth and when I use Wifi, It cannot discover networks. I have looked around and seen similar reports but I have no idea what's going on generally. 

Only bad thing that has recently happened to it was it running out of battery but surely that isn't that bad, Right? Because right after that it's been unable to connect to wifi, Yet bluetooth was usable. Now after numerous attempts to get it working on a clean slate after numerous restarts it just doesn't work like it should.

Before it couldn't even turn wifi on. I have used Samsung members to diagnose what's going on but it doesn't really provide many solutions outside of telling me to restart, and according to that everything is pretty much working as it should.

30 REPLIES 30
manos12379
Student
Options

Good morning to everyone.  

I'm into the same boat. 

We have any solution?

Thanks a lot 

0 Likes
Lukmanul D Hakim
Journeyman
Options

I fixed mine via samsung (out of warranty, phone is 14 months in). They charged pretty okay, ~150usd. They said they had to replaced the frame and the battery is included. No lets see how long it will hold up this time. I'll sell it though if i run into the same issue again.

Also theres apparently this issue is pretty common on fold4, theres a thread on reddit recently that cover this pretty thoroughly https://www.reddit.com/r/GalaxyFold/s/x90AZ8UFW7

0 Likes
Animeleesg
First Poster
Options

I am facing the same problem now also. Reser all things also cannot.

0 Likes
As61
First Poster
Options

since my phone was still under warranty they replaced it for me because they couldn't fix this problem

0 Likes
RAN_RAN
Apprentice
Options

That's the scam.

It took five hours on the phone with several techs over several days to discover that the mother board problem was well known to Samsung.  The two local authorized tech shops informed me that Samsung was not providing them with the hardware to fix the phone.

I think that it is a class action case in the making.

 

DD du potager
First Poster
Options

I followed all the steps, went to maintenance mode, still the same.  Cannot blame the third party apps now...

What do I do throw away my phone? Switch to Apple? At least they have stores where we can complain...

Toniasia
First Poster
Options

I restarted my phone in maintenance mode and now both wifi and Bluetooth work again.Thanks a lot!!!

I'd like to know why did it happen? Was it just a bug or is it the beginning of the end?

Should I be worried? Should I sell my phone just in case?

 

I'd appreciate your advice.Thank you!

0 Likes
Lukmanul D Hakim
Journeyman
Options

guys please, its hardware related issue

0 Likes
Rololee
First Poster
Options

The quality is so bad, we should join a class action lawsuit against Samsung

Ibizaboy
Student
Options

Yes class action count me in.

0 Likes