Had this phone for a year , was a good phone. However after 1 year and 10 days this phone just turns off itself when its closed when it is not charging.
I headed down to the service center with an appointment , waited almost an hour , just for a 3 mins consultation. Conversation was in the lines of : This is a screen issue , cost to repair is expensive , no point repairing ,that is all ...
It is just saddens me that how the representative shows 0 empathy considering that this phone still works , just that it powers off when closed. I really do not know why a screen replacement is in place considering that it could be some contact point within the circuitry system came loose.
It just sickens me that after 10 days the warranty has expired the phones just fails by itself and not only that the repair costs cost as much as a new phone. I do hope that anyone who is intending to get a ZFlip or ZFold do not have to go through the same experience as me. Now I am wondering if I should still use Samsung products in the future.
