04-11-2023 02:49 PM in
Suddenly today a dead pixel appeared in the fold line and then within a few more folds of the phone this dead pixel turned into a white line across all the way to the side of the phone. Phone is still within the one year warranty so I assume this should be fixed by Samsung. However I purchased the phone in Canada and now I live in the Czech Republic, is there any way to get it serviced directly in Czechia instead of sending over to Canada which could become an issue?
04-11-2023 04:13 PM - last edited 04-11-2023 04:15 PM
04-11-2023 09:51 PM in
I have had the same thing. It was fine one second & next got this dead pixel on the fold of the phone. Not even a year for the phone & will have to pay over $600 to get it fixed. Sorry but it's ridiculous for that. I always keep the phone closed & handle it with care - how can suddenly it get damaged. I used it in the morning & by the time I got to my car it was damaged.