Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Z Fold 3 Touch response problem

(Topic created on: 08-10-2021 02:24 PM)
4111 Views
Note-Lover
Journeyman
Options

I have some touch problems with this phone just like what you see in this youtube video in Time 12:15 and 12:49 . I must double try some times to click some things. this is very annoying on the keyboard and when you are typing quickly.

is there anyone with the same problem? or my phone has some hardware issues?

15 REPLIES 15
Glenntech
Samsung Members Star ★
Options
You can go into settings.
Display
Scroll down to near the bottom and select touch sensitivity
This will increase the response of the touch on the screen
0 Likes
Note-Lover
Journeyman
Options

I did, but the issue remains.

I think the touch screen freeze for milliseconds.

0 Likes
BandOfBrothers
Samsung Members Star ★★
Options

I've tried to replicate what your your experiencing but on my Fold 3 its fluid,


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

0 Likes
Note-Lover
Journeyman
Options

I uploaded a video on youtube from my z fold3, as you see (Link) the touch screen didn't work properly...

0 Likes
BandOfBrothers
Samsung Members Star ★★
Options

What happens if you put the phone in Safe Mode  ?


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

0 Likes
Note-Lover
Journeyman
Options
no diff there
BandOfBrothers
Samsung Members Star ★★
Options

In that case consider backing up and factory reset.

If this does not help then a Samsung Experience Store  / Samsung Service Centre can take a look at your phone @Note-Lover 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

0 Likes
Note-Lover
Journeyman
Options

I returned it...

0 Likes
Note-Lover
Journeyman
Options

I bought new one and the problem is still here!!
I think this is software issue and occur after 1 september update!
Hey samsung, this is 1800 usd phone and you must resolve these problems soon as possible!

0 Likes