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Original topic:

Z Fold 3 Touch response problem

(Topic created on: 08-10-2021 02:24 PM)
Note-Lover
Journeyman
Options
Galaxy Z Fold | Z Flip

I have some touch problems with this phone just like what you see in this youtube video in Time 12:15 and 12:49 . I must double try some times to click some things. this is very annoying on the keyboard and when you are typing quickly.

is there anyone with the same problem? or my phone has some hardware issues?

13 REPLIES 13
Glenntech
Samsung Maker ★
Options
Galaxy Z Fold | Z Flip
You can go into settings.
Display
Scroll down to near the bottom and select touch sensitivity
This will increase the response of the touch on the screen
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Note-Lover
Journeyman
Options
Galaxy Z Fold | Z Flip

I did, but the issue remains.

I think the touch screen freeze for milliseconds.

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BandOfBrothers
Samsung Maker ★★
Options
Galaxy Z Fold | Z Flip

I've tried to replicate what your your experiencing but on my Fold 3 its fluid,


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

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Note-Lover
Journeyman
Options
Galaxy Z Fold | Z Flip

I uploaded a video on youtube from my z fold3, as you see (Link) the touch screen didn't work properly...

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BandOfBrothers
Samsung Maker ★★
Options
Galaxy Z Fold | Z Flip

What happens if you put the phone in Safe Mode  ?


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

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Note-Lover
Journeyman
Options
Galaxy Z Fold | Z Flip
no diff there
BandOfBrothers
Samsung Maker ★★
Options
Galaxy Z Fold | Z Flip

In that case consider backing up and factory reset.

If this does not help then a Samsung Experience Store  / Samsung Service Centre can take a look at your phone @Note-Lover 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.

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Note-Lover
Journeyman
Options
Galaxy Z Fold | Z Flip

I returned it...

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Note-Lover
Journeyman
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Galaxy Z Fold | Z Flip

I bought new one and the problem is still here!!
I think this is software issue and occur after 1 september update!
Hey samsung, this is 1800 usd phone and you must resolve these problems soon as possible!

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