05-08-2024 03:01 PM
Front screen u responsive to touch. Any ideas anyone. Ive ran the battery flat. Ive restarted it. Ive held the power button down the the volume button for the factor reset of 30 seconds and nothing seems to work ?
05-08-2024 03:15 PM
Just as troubleshooting steps try Safe Mode > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict. Alternatively long press the power off button and then long hold on Turn Off to get to Safe Mode.
If that does not help then a last resort is a factory reset before asking a Samsung Service Centre to have a look.
If i can be of any further help please don't hesitate to ask 😎
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "