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Galaxy Fold 4 top of screen not working but works with S Pen

(Topic created on: 29-05-2025 04:01 PM)
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Peterrrr
Student
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Hello all, 

I have a Samsung Fold 4 and since a couple of days the top of my screen doesn't work anymore (folded open, the little screen works fine). But the strange thing is, I can still acces the dropdown menu but when I am for example in an ad for a videogame I can't press the X botten in the top right screen.

But when I use the S Pen I can acces the top part of the screen. I did a Phone Diagnostic in the Samsung Members app and these are the results:

This is my touch screen when I use my finger.

Screenshot_20250529_164815_Samsung Members.jpg

And this is my touch screen when I use my S Pen (the middle of the screen has a crack so I think the S Pen doesn't work on it there. The stripe on the left I have no idea why they don't work)

Screenshot_20250529_165158_Samsung Members.jpg

Any ideas on what's wrong?

I am on the latest update version, did multiple resets, tested it in Safe Mode and did some other tips I found on other posts but I can't seem to find a solution just yet

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2 REPLIES 2
arianwen27
Maestro
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It might be a hardware issue with the touch aspect of the display...

Hopefully not. Besides that, I don't really have any tips that you've not already tried
Peterrrr
Student
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Yeah I am affraid it is that too but thanks for your reply!

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