24-09-2023 11:00 AM
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24-09-2023 12:38 PM
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@Gman1707: Please can you try pressing the Volume Down and Power buttons together for around 10 seconds until the phone restarts, as this will perform a Soft Reset and address any temporary software issues that might be a contributing factor. If the issue persists, unfold the screen, then head to Settings > Sounds and vibration > Sound mode, and make sure that Sound is enabled. Furthermore, tap on 'Volume' and make sure that each volume slider is at a suitable level. You may also wish to try heading to Settings > Accessibility > Hearing enhancements > Mute all sounds, and make sure that this feature is toggled off.
24-09-2023 01:32 PM
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30-09-2023 08:57 AM
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OMG exactly the same thing has happened to me. So disappointed when it's such an expensive phone. When the heck is the next update...not sure I can wait that long. Now I can only hear phone calls if I pop it on speaker. grrrrr
30-09-2023 09:16 PM - last edited 30-09-2023 09:18 PM
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As for how expensive the phone is, I'm going to wait for the update to be out a while before upgrading myself next time. It's despicable there's no quick turnaround for such a major issue.
If you do a normal restart it should work normally but only on the front display. Don't open the fold and it should work OK as annoying as it is until the update
09-10-2023 10:51 AM
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How odd, I have just got this issue today, like right now. No sound when fully open flat but there's sound when it is 90 degree open. I search for threads and there are many many people are having this issue with their fold 3 and fold 4. No solution yet.
02-01-2024 05:25 PM
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Do we have any resolution yet, is this fixed? I got it today, after recent update
02-01-2024 05:38 PM
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There's no software updates that is going to fix this brother, I was very upset and disappointed. Reality is, you gonna have to come to the store and have them replace the twos cables inbetween the folding gap, that's how you get it to work again. It's very costly so now I'm pairing it with a bluetooth speaker so I can have sound everyday. Stupid mechansim design.
02-01-2024 06:41 PM
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02-01-2024 06:45 PM
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