25-01-2021
03:05 PM
- last edited
17-08-2021
11:46 AM
by
AntS
) in
First of all sorry if this is the wrong place this community website is super confusing.
I cannot get in touch with anyone on live chat it seems to be dead, my Z Flip suddenly out of nowhere today has started acting strangely. It does not detect when it is opened or closed and the cover screen only turns on with the main display. It's like the phone suddenly things it only has one display. If I double tap the cover screen the main screen turns on as well.
It's just started being like this out of nowhere and I have no idea how to fixed it. I've gone through every settings menu but nothing.
26-01-2021 06:48 AM - last edited 26-01-2021 06:49 AM ) in
Galaxy Z Fold | Z FlipThere's a Galaxy Zflip subreddit where a handful of people have reported this issue after the update for OneUI 3.0 and Android 11, the only solution was to factory reset it. Happened to me as well, and now I'm stuck reinstalling every application and dealing with the nightmare that is setting up a phone for enterprise management without having one on the account.
Samsung's engineering really needs to remediate this, or at least make a KB on it in the interim.
If it's the same issue as mine, you can confirm that's what's going on by going to the camera app, and putting into "flex mode" (half folded) if it adjusts to cover half the screen, then it's likely that it's the same issue. I don't think there's a remediation method beyond factory reset. It's likely that, or wait and hope that they put out a hotfix.
26-03-2021 03:34 AM in
Galaxy Z Fold | Z Flip03-06-2021 06:05 AM - last edited 03-06-2021 06:07 AM ) in
Galaxy Z Fold | Z FlipI experienced this issue just 3 days ago. I thought it was also from an update. I completely factory reset my phone with the internal command prompt via lock + up-volume button, but the issue did not fix.
My cover screen makes sounds when tapped, but hardly ever turns on. A slow long swipe forces the cover screen on, but it gets stuck in between UI displays. Opening and closing the phone fixes the issue temporarily 2/10 times. I just created a request to have the phone repaired. Its hard to tell if its software or hardware related at this point. One would think a factory default reset would fix this issue, but it doesn't.
In addition to the issue, my cover screen doesnt turn on when receiving a call or when a call is ongoing. It also doesn't turn on after a notification or when I que' Bixby.
03-06-2021 11:46 AM in
Galaxy Z Fold | Z Flip11-10-2021 10:59 PM in
Galaxy Z Fold | Z FlipBeen having issues myself and have worked backwards to remove software or features as it worked fine when I got the phone.
So far it seems to be the PC link (link to windows) that is causing it. Turned that off and been fine so far.
24-07-2022 02:28 AM in
Galaxy Z Fold | Z Flip01-08-2022 09:28 PM in
Galaxy Z Fold | Z Flip08-08-2022 08:55 PM in
Galaxy Z Fold | Z FlipHey guys. Same problem here. So, my Z flip 3 thinking that it folded. For example when I opened a camera I see screen like a phone is folded but it completely open. Same in gallery or in the apps that was chose for fold options. I didn't try hard reset. But today I received updates and it fixed this issue for 10 minutes.