YouTube switches on DND on launch

[Othafa]

Hi when I open a YouTube video the DND feature of the phone switches on and there's no volume. Can't turn up the volume with the volume button and have to pull down from the top to get to the DND icon and switch it off there.

I can't see anything in the settings that's causing this and it's a complete pain!

Help?

[TechZilla]

Have you tried uninstalling YouTube and then reinstalling it?

[Othafa]

No, but I will now!

Thanks

[Othafa]

OK, well, uninstalling YouTube appears to be an impossible task, however uninstalling the May update seems to have fixed the issue.

I'm not sure if it's relevant but I had YouTube Music installed but it had been automatically disabled as I never use it. I enabled it before uninstalling the update to YouTube so that might also have helped?

[TechZilla]

It's possible but I don't think YouTube music would make a difference, but at least you have it working now.

[Othafa]

Unfortunately it's started doing the same thing again. Going to have to try uninstalling. If I can find out how.

[AndrewL · Accepted solution]

@Othafa: Can you try heading to Settings > Advanced features > Bixby routines, to see if a routine is set up to enable Do Not Disturb under certain conditions, such as when YouTube Music is opened? 

[Othafa]

Well Well. There was a Bixby routine. I don't remember creating it but I've now disabled it. It wasn't specifically set up for YouTube, just any media but the phone is quite new and I don't think I've tried any other media app yet.

Thanks for this, it was driving me demented!

[AndrewL]

@Othafa: No problem. I'm not sure if this may have been activated via an in-app setting, as apps can change your system settings if the right permission is enabled, but I'm glad that I was able to steer you in the right direction.