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WiFi issue

(Topic created on: 12-11-2024 08:55 AM)
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tash2406
Student
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Since updating my WiFi won't turn on. If I start the phone in safe mode it will turn on, but when I turn safe mode off and try to use the WiFi, it restarts my phone and the WiFi won't work again. 
O2 have said this has been an issue before and to wait for another update, but its been a while now. Anyone else having the same issue, or any tips on how to fix? Thanks.
2 REPLIES 2
Members_BpCc2gY
First Poster
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I think I have the same problem, is very strange. I discovered that if you turn off your phone almost 5 or 10 minutes and turn on again, the wifi is restored, and if you use the phone folded, the wifi works normally. It's when you try to use wifi with the phone unfolded when the issue appears

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tash2406
Student
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Yes this sounds very similar, especially with the phone unfolded. It seems to work for a little bit after being in safe mode, but as you say, as soon as you open the phone up it restarts itself, hopefully they will send an update soon
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