01-05-2022 07:17 PM in
Galaxy Z Fold | Z Flip01-05-2022 07:50 PM in
Galaxy Z Fold | Z FlipHi @simsams
The Samsung Limited 2 Year Manufacturing Warranty covers non accidental damage.
What exactly did Samsung say may I ask ?
The Flip and Fold phone's are by their very design designed to be folded so they must have supplied a more in depth report.
If Samsung stay with their assessment then check any relevant insurance such as Household insurance or some Bank Accounts provide cover as a perk of the account.
I appreciate it's frustrating and disappointing when something fails especially when these devices are so expensive.
I wish you all the best.
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
02-05-2022 11:57 AM in
Galaxy Z Fold | Z Flip02-05-2022 12:03 PM in
Galaxy Z Fold | Z FlipAppreciate what your saying @simsams
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
12-05-2022 07:34 PM in
Galaxy Z Fold | Z Flip29-05-2022 03:27 PM in
Galaxy Z Fold | Z Flip17-06-2022 02:49 PM in
Galaxy Z Fold | Z FlipI bought the flip z and it came with a small black dot on the screen. I didn't make a big deal about it cause of the process to send it back and how much trouble I went through to get anyone from samsung to tell me how to get a repair under warranty. Well he spot grew big and so I was forced to send it in. Now they say I damaged the phone so I have to pay 250 to get it fixed. The warranty is bs. Samsung lies! They sold me a piece of garbage and now I'm stuck with a broken phone. Not to mention I had to buy a new phone as a replacement till they had this one fixed. I'm just awed how horrible this company is.