Voice downloads

[Chubby63]

Has anyone else got an error message telling them you need to download a voice English US that gives you the option to download or cancel. I've tried both options and neither work

[BandOfBrothers]

Hi @Chubby63 and Welcome to the Samsung Community Forum. 

First try > Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's } 

If you perform a forum search you should find existing threads with some further help within.  

If i can be of any further help please don't hesitate to ask  😎 

[Chubby63]

I just want this pop up to go away. I'll have to go back to the store. Thanks for help