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Phone switching off

(Topic created on: 09-09-2024 12:03 PM)
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Sil90
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Hi has anybody experienced the z4 flip turning completely off when closing, having to switch on each time again and again.,only had the device for 18 month
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BandOfBrothers
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Hi @Sil90 and may I extend a Warm Welcome to the Samsung Community Forum. 

If you perform a forum search you should find existing threads with some further help within.  

In the UK samsung apply a 24 month Manufacturer's Warranty,  so do make use of using a Samsung Service Centre > https://www.samsung.com/uk/support/repair/

However before that do try these generic troubleshooting steps >

1. Safe Mode  > https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ turns off downloaded apps and themes etc which may highlight an app or theme that's causing conflict. Alternatively long press the power off button and then long hold on Turn Off to get to Safe Mode. 

2. Clear Cache Files from the phone's System Partition Section  > https://www.samsung.com/uk/support/mobile-devices/how-do-i-clear-the-cache-on-my-device/ You may need to insert your earphones or hook upto a powered On Laptop or use a Tv's USB Port to access the Clear Partition Section. This may help with lag or stutters as this clears the phone of old/unused or broken cache files.There is also a Repair Apps option in the Menu System too { Possibly excluding the s²⁴ Series of phone's } 

3. Back up and factory reset. 

If i can be of any further help please don't hesitate to ask  😎 


Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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