Tried to talk to samsung chat but sat for 30 min with the typing bubble so I'm trying here.
I bought the Samsung flip4 during their holiday deal with increased trade in value. Decided to trade in a gear s3 and my old phone.
Flash forward, go figure I can't find my watch. So my two questions are these:
If I send just the phone will they accept it and only charge for the watch rebate?
And- when i added the watch to the return it lowered the rebate my phone was giving me. If I only send the phone, will it go back up to the original rebate amount? It wasn't much (maybe $10-15) so I'm more curious than anything.
Thanks for any advice
Hi @Jacksie. This is the UK/ EU Community. If you're based in the US, take a look at this link.
Your really going to need to speak to your own region's Samsung Customer Support to see what they can do for you before you send any device in as a Trade-In.
If I can be of any further help then please don't hesitate. Take care. 😎
Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "