The Galaxy Z Flip is automatically switching off while folding the phone.

[Ravinder Ranga]

The Galaxy Z Flip is automatically switching off while folding the phone. Its been  7 months since I've bought the phone. I bought the phone in india and using in australia.

There is no impact on the phone before this happened i.e didn't drop the phone or in water.

I have also tried resetting the phone but didn't work.

Please help

[jonathaneuk]

Hi there.

So very common issue. The device needs booking in for a repair.
The cables in the phone have stretched and causes the phone to short out and power off.
Replacement of screen resolves this as I have replaced many myself with this issue.


Get it booked in whilst still under warranty

[BandOfBrothers]

Sorry to hear that @Ravinder Ranga 

You'll need to double check the terms of the Limited Samsung 2 year manufacturers warranty just to ensure your Samsung Service Centre can provide support to an imported Samsung phone.

I wish you all the best.  😎