09-06-2025 11:01 PM
a month ago - last edited a month ago
a month ago
This certainly isn't the behaviour we would expect. With the multiple issues you are facing, we need to swiftly get your phone performing properly for you. Error reports through our Samsung Members app are great for reporting bugs and unusual behaviour, but ultimately, any fixes provided will usually be through future software updates. We would recommend contacting our Mobile support team for some in-depth troubleshooting. You can reach our Mobile support through Text Chat, under Support, within Samsung Members. You can all us directly on 0333 000 0333. We are also available through Facebook, Twitter and Instagram.
Text Chat is open 24/7. Our phone line is open from 8am - 8pm | Monday to Friday. 9am - 6pm | Saturday to Sunday. Our social media channels are open from 9am - 9pm | 7 days a week.
Friday
On my S25 ultra, after the June 2025 update, the bluetooth volume has reduced significantly.
I connect my phone in car and also in my tws earbuds, the volume and depth is just not there anymore which was there earlier.
They have done something very very bad.
Pathetic experience
Deterioting the audio quality and volume for the users.
Hope Samsung takes a note of this and fix this at the earlier otherwise people will be forced to switch to other manufacturers.
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