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Problem displaying messages after the last update

(Topic created on: 2 weeks ago)
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Members_CJ4fP3l
First Poster
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With the latest update I have problems viewing messages when I write: I can no longer see the preview of what I type and I have to go back several times to have the correct view.

This happens with WhatsApp, Instagram, Messages App, etc.

How do you solve it?

1 REPLY 1
Bindex
Helping Hand
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Hello, sometimes doing an update can cause issues on the device, my best suggestion would be to clear the devices cache partition this could solve your issues you're currently having. Please let me know if fixes your current issue, I will put the steps below: 

To clear your phone's cache partition:

  1. Connect your phone to a PC.
  2. Turn off your phone (it won't enter Recovery Mode if it's on).
  3. Press and hold the Volume Up and Bixby/Power keys simultaneously.
  4. Once the Android Recovery screen appears, release both buttons.
  5. Use the Volume Down button to highlight "Wipe cache partition."
  6. Press the Power button to select it.
  7. Use Volume Down to highlight "Yes," then press Power to confirm.
  8. After the cache is cleared, press the Power button again to reboot your device.

 

MrBindex | Tech enthusiast
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