16-11-2022 09:23 PM - last edited 16-11-2022 09:24 PM
My 3 months old flip 4😳
Is anyone has the same issue already?
Sending back phone under warranty. The question is how long will hold the next screen 🤣
I'm nervous now if after it will happen again that the screen fails after few months.
16-11-2022 10:11 PM in
17-11-2022 02:37 AM in
17-11-2022 05:13 AM in
That's not good at all @Tjto
As long as the phone shows no signs of accidental damage there's no reason why a repair wouldn't be available under the Limited ² Year Manufacturers Warranty.
We have seen posts where owners have said Samsung have declined a free repair but what we don't see occasionally is the full back story as to why Samsung has taken this line.
However is also reasonable to add balance to also say even Samsung or original seller of the phone does get this wrong when assessing a phone.
I assume Samsung directly supplied the phone to you ?
If not then the Network or business who supplied the phone have the duty of care to support you.
Tech can and will fail unfortunately but we mainly only see posts here from people who are facing issues.
We don't typically see people signing upto forums to say how delighted they are with their Flip or Fold phone's. 🤔
The only encountered issue if you can call it that with my Fold³ is that the inner factory fitted screen protector delaminated after a few months of using it from launch day.
Would you let us know how you get on with this please ?
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
17-11-2022 07:13 AM in
17-11-2022 07:19 AM in
Sorry to hear that. I haven't dropped it and 1st there was just a white line across in the middle and the top touchscreen has stopped working. After opening and closing a few times I heard a cracking noise and it was just getting worse
17-11-2022 07:34 AM - last edited 17-11-2022 07:36 AM
I bought it from Sky. Already spoke with them they are about to send a return package for repair.
I'm kinda not comfortable about it as they deal with ANOVO who provides the worst service ever also had confirmation in the mail of the request and they put down for fault "No Power" It's already a bad start.
So am trying to claim through Samsung care + .
Will let you know the outcome.
29-11-2022 06:43 PM in
29-11-2022 07:16 PM - last edited 29-11-2022 07:18 PM