Samsung Pass lost content after restore

[EFleron]

My Samsung Galaxy Z Flip4 - SM-F721B - has been repaired therefore first backed up with Samsung SmartSwitch and then fabric reset, then repaired. I got the Flip4 back with  Android 14 and UI 6.1.1.

Then restored everything from SmartSwitch and first time I accessed Samsung Pass (moved to Wallet) on the phone it asked for the pin-code from the previous phone - got it OK - BUT the more than 100 password saved in the old version is gone! - I can save new password - but how can I get all the old passwords back to the restored phone??

[arianwen27 · Accepted solution]

If you had cloud sync enabled previously, that would have backed up your passwords. If it is not already on, turning it on might download the missing ones.

You could try restoring Samsung Pass again; Smart Switch lets you restore individual bits, not just the entire phone. If those don't work, your backup might be at fault, and I don't know of a way to fix that.

[TechZilla]

It should be in Samsung wallet

[EFleron]

Thanks - it did it second time. I wonder why it didn't work first time - bug?