@Members_EAJFwSe: If it is the screen protector which is cracked at the fold on the inner screen, then this can be replaced free of charge by authorised Samsung engineer. If the screen itself has been subjected to physical damage, then this is not covered by our standard warranty, and a charge would be applicable to cover the necessary repairs.
If you arrange for your Z Flip5 to be inspected by an engineer, then please be assured that any costs will be communicated to you prior to the repair going ahead, allowing you the chance to opt out of the service.
If you are based in the UK, then please reach out to our Support Team by following the link below, and get in touch via your preferred contact method, and an advisor will be able to make the necessary arrangements for you.
https://www.samsung.com/uk/support/contact/
Alternatively, you can arrange the inspection yourself on our website by following the link below, or via the Samsung Members app > Support > Repair service > Request service.
