26-07-2023 02:36 AM in
26-07-2023 05:26 AM in
It's possible there was a system glitch either at Samsungs end or your banks which Samsung cannot see.
Have a word with your Banks Customer Support as they maybe able to return the duplicated transaction back to you.
Other than that it will need you to persevere with that department.
I appreciate the time delays in them responding is frustrating.
The Samsung Community Team here wouldn't have access to your account etc.
If I can be of any further help then please don't hesitate. Take care. 😎
Daily Driver > Samsung Galaxy s²³ Ultra 512Gb in Phantom Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
26-07-2023 12:21 PM in