Re: Re: Pre-ordered delays

stonedlion · ‎14-09-2021

I pre-ordered my Z3 fold 24 August. They promised 10 September delivery. So far, no updates from Samsung on when if ever they are going to deliver. Contacting the customer service is pointless as you only get standard statements.

AndrewL · ‎14-09-2021

@stonedlion: I'm really sorry to hear that you're experiencing a delay with your order, as I know you must be eager to get you hands on your new Galaxy Z Fold3. I understand that you have been in touch previously, however the Shop Team are best placed to provide updates on the progress of the order, and can be reached on . Alternatively you can contact us on Facebook or Twitter, where an advisor will be able to look into this further for you.

BandOfBrothers · ‎14-09-2021

I'm looking at buying from Samsung UK @stonedlion

Right now for the Fold³ I'm looking at the 24th of September.

Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

stonedlion · ‎15-09-2021

Don't believe that. When I ordered in August, delivery date was 10 September.

BandOfBrothers · ‎15-09-2021

@stonedlion

Now 29th September.

Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

BandOfBrothers · ‎15-09-2021

Hi @stonedlion

Sorry another update.

The Z Fold³ is now showing instock.

I've just placed my order for delivery.

Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Members_PzA5anx · ‎27-09-2021

Same for me, sansung took my cash on 11th September, phone due 24th, now its 27th and no phone