27-10-2024 11:16 AM
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27-10-2024 12:58 PM
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27-10-2024 01:20 PM
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Hey @AJ1904 and may I extend a Warm Welcome to the Samsung Community Forum 👋
If the app is misbehaving then you could look at clearing it's cache.
Some hits from a Google Search.
- https://r1.community.samsung.com/t5/galaxy-note/penup-won-t-save-my-drawing.
- https://www.samsung.com/levant/support/apps-services/how-to-check-your-drafts-on-the-penup-app/
Let us know how you get on.
Daily Driver > Samsung Galaxy s²⁵ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
27-10-2024 01:37 PM - last edited 27-10-2024 01:39 PM
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27-10-2024 02:16 PM - last edited 27-10-2024 02:16 PM
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27-10-2024 02:18 PM
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27-10-2024 04:43 PM
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27-10-2024 05:20 PM
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All your drafts should be automatically saved in the Samsung Gallery in the Pictures folder. I always use the Save as image option just in case, so I'm sure they're in the Gallery, and if they ever happen to disappear in PenUP, I can always import them and continue where I left off
27-10-2024 05:33 PM
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28-10-2024 12:29 AM
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AGH! It's been happening to me, on samsung galaxy tab s10 +... suddenly when I go back there's some layers missing, generally the ones I made advance and locked, at first I thought I was making some mistake saving it, then I save constantly, and like minutes ago I finished an hours worth of drawing, and when I go back to add some background layers half of my work was erased, the detailing and most difficult part I made, it's so frustrating!!!
