NOT WORKING: YouTube Premium 4-Month Free with Z Flip 5...

[chrismireya]

I have never purchased a subscription or signed up for a free trial of YouTube Premium. I was eager to try this since my phone came with a four-month free trial of this service.

I followed the instructions included in my Samsung Order email:

YouTube Premium -- 4 Months Free

1. Open and log in to YouTube app on your new device.
2. Go to My Account > Get YouTube Premium to redeem.

However, I only see the option to sign-up for a 2-MONTH trial (instead of a 4-MONTH free trial included with my purchase).

Again, I have NEVER used YouTube Premium. I've never signed up for a free trial or a subscription of YouTube Premium. 

I'm not sure if there is any other method to receive this free trial via my Samsung purchase.

Help?

[chrismireya]

Thanks for the tips. However, I have never subscribed or had a free trial of ANY YouTube service (including YouTube Music, Premium, etc.).

What is Samsung Boost? I upgraded from a Samsung Galaxy S22 and I don't remember that app. The Samsung video on YouTube wasn't very helpful.

*BTW - I am in the US. I don't know how this went to an EU Samsung forum.

[PaulM1]

Hi, @chrismireya. I've had a look into this for you, and it would appear that there is a different redemption path for the YouTube Premium promotion for our customers in the US. The details can be found here:

https://www.samsung.com/us/mobile/galaxy/offers/youtube/

If you encounter any issues with claiming and redeeming the promotion, I recommend reaching out to our colleagues in your region here:

https://www.samsung.com/us/support/contact/

You can also register an account and converse on the Samsung US Community:

https://us.community.samsung.com/t5/Samsung-Community/ct-p/us?page=1&tab=recent_topics