Hi @tanyuk. If you have only noticed a problem with your SIM card after updating your phone then I would recommend sending us an Error report.
By sending us an Error report, our software engineers will be able to receive data logs relating to the problem you are experiencing. This data is anonymised and only held for the duration of the investigation of the report.
To do this, please follow the simple steps below:
> Launch the Samsung Members app on your phone. If you do not have this installed, you can download it from the Galaxy Store.
> Tap on "Support", located on the bottom right of the Members app.
> Scroll down and select "Send feedback", tap the pencil icon, and then "Error reports".
> Choose "Application".
> Make sure that "Send system log data" is ticked to help resolve your question quickly.
> Describe your problem in detail.
> Change "Frequency" to whatever you prefer.
> Tap the Send icon on the top right of the screen.
You can also follow our helpful online guide, which provides screenshots of the above process.
