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WiFi not working since last update.

(Topic created on: 3 weeks ago)
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emc25
First Poster
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I want to share this as I saw another post detailing the same fault. 
Since the end of June, my phone will not connect to WiFi. The only fix seems to be restarting the phone, which is a 50/50 gamble on whether it connects or not. Even then, the Wifi cuts back at out after 10 minutes. Most of the time the Wifi button is greyed out when it is clicked, and when it is not, it scans for networks and finds none. 
I believe this is either a fault with the signal wire in the hinge or a fault of the latest update. I have tried all troubleshooting steps with no luck. 
Has anyone else had this problem?
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Blessed4life
Samsung Members Star ★
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Hi try a diagnostic check, if that doesn't work try contacting Samsung customer service via the members app or about phone settings.
emc25
First Poster
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Diagnostic check says everything's fine. Will get it repaired i think.
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Blessed4life
Samsung Members Star ★
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OK, hope you get it sorted.
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