18-01-2022 10:38 AM - last edited 18-01-2022 10:38 AM
18-01-2022 10:54 AM - last edited 18-01-2022 10:57 AM
18-01-2022 01:02 PM
@nathanw0810: As per the advice offered above by @xSteveuk, if you're concerned about the condition of your screen protector then I recommend reaching out to our Help Desk via the link below, and an advisor will be on hand to assist you further, and arrange any necessary repairs.
https://www.samsung.com/uk/support/contact/
18-01-2022 03:45 PM
18-01-2022 03:52 PM
18-01-2022 05:14 PM
Mine is OK @nathanw0810
However if and when my tpu screen protector starts to fail on my Fold 3 which some can do on all models of phone, I plan to peel mine off and replace it with a Whitestone Dome Glass Screen protector.
Film type protectors are available too.
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
06-02-2022 01:40 PM
06-02-2022 01:41 PM
06-02-2022 02:02 PM
Hi @nathanw0810
The inner screen protector can be removed on the Fold ³ which will not invalidate the 24 month manufacturers warranty.
The crux is that it has to be peeled away carefully as causing damage can invalidate the warranty. It's removed the same way as removing any factory fitted plastic tpu screen protector.
Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.
The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "
06-02-2022 02:05 PM